Three Mandatory Parts in Every Reviewable Decision Notice, practitioner guidance from TheAICommand
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Practical GuideSRC Act

Three Mandatory Parts in Every Reviewable Decision Notice

Section 63 of the SRC Act sets three mandatory parts for the notice that follows a reviewable decision: the terms, the reasons, and a statement about applying to the Administrative Review Tribunal. Service of that notice starts the sixty day period in section 65(4). A de-identified walkthrough, with three prompts and the point where the delegate signs.

Practitioner content. This article is written for case managers and compliance professionals working under the SRC Act 1988 and Comcare scheme. General information only. Not legal advice.

Quick answer

Section 63 of the SRC Act requires written notice of a reviewable decision, served on the claimant as soon as practicable, setting out its terms, the reasons for it, and a statement that application may be made to the Administrative Review Tribunal for review. Service starts the 60 day period in section 65(4), as at 26 September 2026.

A reviewable decision notice has three mandatory parts.

Section 63 of the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), at Compilation No. 82 on the Federal Register of Legislation, states that as soon as practicable after a person makes a reviewable decision, the person shall cause to be served on the claimant "a notice in writing setting out:" the terms of the decision, the reasons for the decision, and a statement about applying to the Administrative Review Tribunal. Three parts, one document, no prescribed form and no word count.

The practitioner consequence sits one section away. Under s 65(4), an application to the Tribunal must be made within 60 days after the applicant is served with notice of the decision, so service of the s 63 notice starts that clock. A notice served late, silent on review rights or thin on reasons does not stay a drafting problem in the claims team.

What follows runs one de-identified file from the reconsideration decision through assembly, checking, signature and service, and names the point where the assistant stops. The positions cited are as at 26 September 2026.

Section 63 of the SRC Act sets three mandatory parts for a reviewable decision notice, being the terms of the decision, the reasons for the decision, and a statement that application may be made to the Administrative Review Tribunal, and service of that one notice starts the sixty day period in section 65(4).
Three parts in one notice, and the clock that service of it starts, SRC Act Compilation No. 82, 1 July 2026.

What s 63 actually requires

The text is short and the obligations are exact.

The chapeau carries two conditions that are easy to read past. The first is timing: "As soon as practicable after a person makes a reviewable decision". That is not a fixed number of days, and it is measured against what was practicable on this file rather than against a batch cycle. The second is service: the notice is caused "to be served on the claimant", an event with a date and a delivery record behind it.

Then the three parts: "the terms of the decision;", "the reasons for the decision; and", and "a statement to the effect that, subject to the Administrative Review Tribunal Act 2024, application may be made to the Administrative Review Tribunal for review of the decision to which the notice relates."

Note what paragraph (c) does not say. It does not require the notice to explain how to apply, name the registry, or set out the sixty days. Comcare's guidance on applying for a reconsideration of a determination describes the registry details as sitting inside the reviewable decision itself, which is convention rather than requirement. A notice carrying the deadline and those details does more than s 63 compels, and removes the argument that the claimant was not told.

Where does a reviewable decision come from?

Not every decision on a claim is reviewable.

Section 60 defines the term: "reviewable decision means a decision made under subsection38(4) or section62." The common path is s 62. A determination is notified under s 61, the claimant is dissatisfied, and under s 62(3)(b) the request must "be given to the determining authority within 30 days after the day on which the determination first came to the notice of the person making the request", or within such further period as the determining authority allows, before or after that period expires. Section 62(4) then requires the determining authority to reconsider the determination, or to cause it to be reconsidered by a person holding its delegation who did not make, and was not involved in making, the determination. Independence is statutory, and Comcare's reconsideration page confirms it: reconsiderations are "carried out by a reconsiderations officer who was not involved in making the primary determination."

Under s 62(5), "the person may make a decision affirming or revoking the determination or varying the determination in such manner as the person thinks fit."

Section 62(6) requires the request to be decided within the period prescribed by the regulations, and regulation 11A(2) of the Safety, Rehabilitation and Compensation Regulations 2019 sets it: the determining authority must decide a claimant request to reconsider a decision "within the period of 30 calendar days, starting on the day the determining authority receives the request." Comcare's scheme guidance on statutory timeframes for decision-making under the SRC Act, last updated April 2025, confirms the day of receipt is day one and that the timeframes reach Comcare and self-insured licensees alike. That period commenced 1 April 2024, on Compilation No. 2 as at 26 September 2026.

The sequence on the s 62 path therefore runs in one order: a determination, a request inside 30 days, a decision inside 30 calendar days, then a notice served as soon as practicable. A reviewable decision made under s 38(4) reaches the same notice by another route. The notice is the last act, and the act the claimant's rights run from.

How do you assemble the three parts from the file?

Work in the order the file was built, not the order the notice reads.

A five stage flow from the reconsideration decision made under section 62(5), to assembling the terms, the reasons and the review rights as three labelled parts, to checking every finding against the source document on the file, to the delegate reading and signing, to service being recorded from a delivery record.
The order a reviewable decision notice is actually built, and the one stage that cannot be handed to an assistant.

Take one de-identified matter, counted in days rather than dates. The determination came to the notice of [CLAIMANT_NAME] on day 0, the reconsideration request reached the determining authority on day 12, and the decision was made on day 41, the thirtieth calendar day counting receipt as day one. The notice was served on day 42, and the 60 days in s 65(4) runs from that service.

Stage one is the decision itself, already made under s 62(5). The notice does not create it, it reports it.

Stage two is the terms, the shortest part and the one most often blurred by narrative. The terms are the operative words, written deterministically: "The determination of [DATE] in respect of [CLAIM_NUMBER] is affirmed.", or revoked, or "varied to the following effect" with the varied terms set out in full. A reader who stops there still knows what has happened to the determination.

Stage three is the reasons, the subject of the next section. On this file they carry two findings: that [CLAIMANT_NAME] reported the injury on the day it occurred, from page 2 of the incident report, and that [TREATING_PRACTITIONER] certified a capacity for suitable duties from a stated date, from page 1 of the certificate.

Stage four is the review rights paragraph. On this file it runs: "Subject to the Administrative Review Tribunal Act 2024, application may be made to the Administrative Review Tribunal for review of this decision. An application must be made within 60 days after this notice is served on you. The registry details are set out below." That is s 63(c) first, then the period, its start point, and the registry line. The Administrative Review Tribunal's workers compensation review page records no fee for such a review, as fetched 26 September 2026.

Stage five is service, recorded from a delivery record. [DELEGATE] reads the assembled notice and signs it before that, the one point no assistant reaches.

An assistant is useful at stages two and four and dangerous at stage three if asked to write rather than check. The first prompt reads the de-identified draft and reports which of the three parts is present, quoting the sentence carrying it.

Prompt
You are checking a draft notice of a reviewable decision under section 63 of the Safety,
Rehabilitation and Compensation Act 1988 (Cth). I have attached the de-identified draft
notice. Every party and identifier appears as a placeholder, being [CLAIMANT_NAME],
[CLAIM_NUMBER], [DATE_OF_BIRTH], [EMPLOYER], [DELEGATE] and [TREATING_PRACTITIONER]. Use
only the attached document. Do not use outside knowledge and do not add facts.

Return two tables.

Table A has three rows, one for each element of section 63: (a) the terms of the decision,
(b) the reasons for the decision, (c) a statement that application may be made to the
Administrative Review Tribunal for review. For each row give: present or absent, and the
exact quoted sentence from the draft that carries it, or "not found".

Table B has one row for every finding of fact stated in the reasons. For each row give: the
finding as written, and the document reference cited for it in the draft, or "no evidence
reference in the draft".

Do not rewrite the notice, do not suggest wording, and do not assess whether the decision is
correct. List only what is present and what is missing.

What to check: confirm Table A quotes a sentence rather than paraphrasing one, because a paraphrase is the model describing the notice it expected instead of the one in front of it, and read each quoted sentence back in the draft. Table B is the real output: no rows against the reasons means either that the draft carries no findings of fact or that the model missed them, and both are defects.

The reasons element is where notices fail

Paragraph (b) is one line long and carries the whole weight.

Section 63(b) requires "the reasons for the decision; and". It sets no standard; the standard arrives from the forum that reads the notice. The Administrative Review Tribunal Act 2024, at Compilation No. 5 dated 18 May 2026, defines a statement of reasons by three components: it "sets out the findings on material questions of fact; and (b)refers to the evidence or other material on which the findings are based; and (c)explains the reasons for the decision." That is the shape a reasons section is measured against once a matter is on foot.

Build the reasons section against those components in order. List the material questions of fact as findings in deterministic language, one to a line, each followed by the document and page it rests on. Then evaluate them against the provision applied, and close on an outcome sentence matching the terms word for word. One finding from the file above reads: "[TREATING_PRACTITIONER] certified a capacity for suitable duties from [DATE], at page 1 of the certificate of capacity." A reasons section that recites the chronology and then asserts an outcome is missing component two, the component a claimant needs in order to know what to contest.

TheAICommand works to the Verified Draft Method: de-identify the inputs, ground the model in your own source material, keep a person at the decision point, verify against the primary source, and log what happened.

The second prompt runs the traceability check. It maps assertions to documents and names the assertions with nothing behind them.

Prompt
You are tracing a draft statement of reasons back to the claim file. I have attached the
de-identified draft reasons for [CLAIM_NUMBER], and separately each source document those
reasons rely on, such as a certificate of capacity, a report of [TREATING_PRACTITIONER], an
incident report or an employer statement. Treat as attached only what is actually attached.
If a document named here is not among the attachments, ignore it and do not infer its
contents. All parties are placeholders. Use only the attached documents. If an assertion
is not supported by the attached documents, say so rather than filling the gap.

For every factual assertion in the draft reasons, return one row with four fields: the
assertion as written, the name of the attached source document it comes from and the page or
heading if that attachment is paginated, the quoted line from that document, and one of
MATCHED, PARTIAL or NO SOURCE.

Then list separately:
1. every date in the draft reasons that does not appear in an attached source document;
2. every opinion attributed to [TREATING_PRACTITIONER] that is not in an attached report; and
3. every attached source document, excluding the draft reasons itself, that no assertion in
the draft reasons relies on.

Do not evaluate the decision, do not apply the Act, and do not draft replacement text.

What to check: open every row marked MATCHED and confirm the quoted line exists in the document named, at the page or heading given, because a quotation the model composed reads exactly like one it found. Every NO SOURCE row is a finding to remove or to source before service. A source document no assertion relies on is either irrelevant or evidence the reasons have not dealt with.

When does the sixty day clock actually start?

On service of the notice, and not on the date printed on it.

Section 65(4) requires an application to the Tribunal for review of a reviewable decision to be "made within 60 days after the person making the application is served with notice of the decision". The Tribunal's page puts it from the claimant side: "Usually, you must apply for a review of a decision within 60 days from the day the reviewable decision is received."

Both formulations tie the clock to an event in the world. A notice dated the fourteenth and posted on the twenty first has a service date of neither, and the file needs the delivery record that fixes it. Where service and receipt fall on different days, the file records both, and counts the 60 days from service, which is what s 65(4) requires.

A five point clock on one file: day zero when the determination first comes to the claimant's notice, 30 days to request a reconsideration under section 62(3)(b) unless the determining authority allows a further period, 30 calendar days from receipt for the determining authority to decide under regulation 11A(2), the section 63 notice served as soon as practicable after that decision, and 60 days from service of that notice to apply to the Administrative Review Tribunal under section 65(4).
Five points on one file, as at 22 October 2026, from SRC Act Compilation No. 82 and SRC Regulations Compilation No. 2.

What follows an expired period is not the determining authority's discretion. The 60 days is fixed by s 65(4) of the SRC Act, which applies despite the general rule in s 18 of the Administrative Review Tribunal Act 2024, and the relief is s 19(2) of that Act, at Compilation No. 5 dated 18 May 2026 and as at 26 September 2026: "The Tribunal may, by order, extend the period if the Tribunal considers that it is reasonable in all the circumstances to do so." Section 19(4) bars an extension where reinstatement under s 102 is available or has been refused. Section 19(6) of that Act gives a notified party 14 days to oppose an extension application, as at 26 September 2026, and the Tribunal's page stated the same period as fetched 26 September 2026.

That relief is discretionary, and the notice is where the question starts. Section 63(c) requires the notice to state that application may be made to the Tribunal, so a compliant notice and a delivery record together show what the claimant was told and when. Where service is in dispute, the delivery record is what fixes the day.

What the assistant never does

It never holds the power, and it never verifies its own work.

Comcare's guidance on best-practice decision making under the SRC Act, last updated April 2025, is direct on the first: "If the legislation assigns a power to a designated person, the power can only be exercised by that person, unless the statute expressly authorises further delegation of the power." Section 62(4) assigns the reconsideration to the determining authority or a person holding its delegation. A model is neither, and the delegate reads the file, makes the decision, authors the reasons and signs.

The second constraint follows the material into the Tribunal. The Administrative Review Tribunal (Use of Generative AI) Practice Direction 2026, signed 20 August 2026 and applying to applications lodged before, on or after that date, states that "A person who uses Generative AI must verify Generative AI-assisted material and remains responsible for it, whether or not Generative AI was used to prepare it". It bars relying only on a generative AI tool to verify that same tool's output. It restricts entering confidential, private, privileged or otherwise protected information into a publicly available tool, and sets a parallel restriction for privately available tools. It requires a person to explain, if the Tribunal asks, how the tool was used and what was checked, which is why a one line log beats a policy: model, date, document, person. The direction governs material provided to the Tribunal and does not reach its own internal administration.

The third prompt carries the least legal risk, because comprehension is where a review rights paragraph usually fails.

Prompt
Rewrite one paragraph for a reader with no legal background. I have attached the review
rights paragraph from a draft notice of a reviewable decision. It is de-identified and all
parties are placeholders. Use only the attached paragraph.

Keep these facts exactly as they appear in the attached paragraph and do not change any of
them: the 60 day period, the start point for the period as the paragraph states it, the name
of the Administrative Review Tribunal, and the registry contact details as printed.

If the attached paragraph does not contain the 60 day period, the start point, or any
registry contact detail, do not add it. List each one as MISSING FROM ORIGINAL and leave the
rewrite silent on it.

Return four things:
1. the rewritten paragraph, plain and short enough to act on;
2. a list of every change made and the reason for it;
3. a list of anything in the original that could not be carried over without changing
meaning; and
4. the MISSING FROM ORIGINAL list.

Do not add rights, do not add deadlines, do not soften the deadline, and do not add any
contact detail that is not in the attached paragraph.

What to check: read list two before the rewrite, because the changes are the output and the paragraph is only the demonstration. Confirm the 60 days, the start point and every registry detail survived character by character against the original. Anything returned as MISSING FROM ORIGINAL is a drafting instruction for the delegate, not a model output to paste.

A missed timeframe does not create a decision

An overdue file is still a file awaiting a decision.

Comcare's scheme guidance on statutory timeframes states the limit plainly: "Importantly, the Regulations do not prescribe a deemed determination or reviewable decision if a determining authority fails to meet the statutory timeframes." Thirty calendar days passing without a decision does not hand the claimant a reviewable decision, and does not relieve the determining authority of the obligation to decide and serve a notice under s 63.

The remedy for lateness is a decision and a compliant notice, not a faster notice with a thinner reasons section. A notice assembled at speed to clear a queue omits the evidence references.

It also bounds what an assistant does on a backlog: it compresses the checking, not the deciding.

Do this Monday

Build the three part check sheet and put a role against it.

The artefact is one page, run against every draft reviewable decision notice before service.

BlockWhat is recordedTaken fromPresent or absent
1. TermsThe operative words in deterministic language, and the determination dateThe decision under s 62(5)
2. ReasonsA row for each finding of fact, the document reference the draft cites, and the page once the file is checkedThe draft reasons, then the file
3. Review rightsThe s 63(c) statement, the sixty day period, the registry details, the service and receipt datesThe notice and the delivery record
LogModel, date, what was checked, who signedThe person running the sheetComplete or not run

The owner is the claims and compliance team leader, not the delegate who signs, because the sheet is a second pair of eyes and the delegate who authored the reasons cannot confirm they are traceable. Where there is no such role, a reconsiderations officer other than the one who decided holds it.

The first step fits in an hour. Take one recently served notice and de-identify it in full, to [CLAIMANT_NAME], [CLAIM_NUMBER], [DATE_OF_BIRTH], [EMPLOYER], [DELEGATE] and [TREATING_PRACTITIONER], stripping dates of birth, addresses and reference numbers from headers and footers as well as the body. Run it in a tool the organisation has approved for claim material, not a publicly available one. Transfer the first prompt's results into the sheet by hand, taking the registry details and the service date from the file and the delivery record, which the prompt never sees.

The check has two parts. The artefact worked if every block is marked present or absent, and block two carries a row for every finding of fact in the notice. The notice passed if all three blocks are present and every row in block two carries a document reference. A row reading "no evidence reference in the draft" is a gap, and a gap on a served notice goes back to the delegate who signed it. The sheet runs on every draft from there. Testing each reference against the file is the second prompt, on a second sitting.

The bottom line

Section 63 of the SRC Act requires three parts in the notice following a reviewable decision: the terms, the reasons, and a statement that application may be made to the Administrative Review Tribunal. Service of that notice starts the 60 day period in s 65(4), measured from service and not from the date printed on the letter, with the Tribunal describing the same period to claimants as 60 days from the day the decision is received. The relief afterwards is the discretion in s 19(2) of the Administrative Review Tribunal Act 2024. An assistant can check the three parts, trace every finding back to its document and make the review rights paragraph readable, but it cannot hold the delegation, author the reasons or verify its own output. Build the three part check sheet first, then put the assistant to work on the drafts.

This article is general information and education only. It is not legal, compliance, financial or professional advice.

TheAICommand. Intelligence, At Your Command.

Frequently asked questions

What are the three mandatory parts of a section 63 notice under the SRC Act?
Section 63 of the Safety, Rehabilitation and Compensation Act 1988 requires a notice in writing, served on the claimant as soon as practicable after a reviewable decision is made, setting out the terms of the decision, the reasons for the decision, and a statement to the effect that, subject to the Administrative Review Tribunal Act 2024, application may be made to the Administrative Review Tribunal for review. That is the position on Compilation No. 82, compilation date 1 July 2026, as at 26 September 2026.
What counts as a reviewable decision under the SRC Act?
Section 60 of the Safety, Rehabilitation and Compensation Act 1988 defines a reviewable decision as a decision made under subsection 38(4) or section 62. In practice the common path is section 62: a claimant who is dissatisfied with a determination requests a reconsideration, and under section 62(5) the person reconsidering may affirm, revoke or vary the determination. The decision that results is the reviewable decision, and it is the decision the section 63 notice reports.
When does the sixty day period to apply to the Tribunal start?
Section 65(4) of the Safety, Rehabilitation and Compensation Act 1988 requires an application to the Administrative Review Tribunal for review of a reviewable decision to be made within 60 days after the person making the application is served with notice of the decision. The Administrative Review Tribunal states on its workers compensation page that, usually, an application must be made within 60 days from the day the reviewable decision is received. Neither runs from the date printed on the letter.
How long does a determining authority have to decide a reconsideration request?
Regulation 11A(2) of the Safety, Rehabilitation and Compensation Regulations 2019 requires the determining authority to decide a request made by a claimant to reconsider a decision within the period of 30 calendar days, starting on the day the determining authority receives the request. Comcare scheme guidance confirms the day of receipt is day one, and that the prescribed timeframes apply to Comcare and to self-insured licensees. That is Compilation No. 2, 1 April 2024, as at 26 September 2026.
Does missing a statutory timeframe create a deemed reviewable decision?
No. Comcare scheme guidance on statutory timeframes for decision-making states that the Regulations do not prescribe a deemed determination or reviewable decision if a determining authority fails to meet the statutory timeframes. An overdue file still requires an actual decision and an actual notice under section 63.

For practitioners

- Assemble the notice in three labelled parts so an absent element is visible before service rather than at the Tribunal. - Give every finding of fact in the reasons a document reference, because once a matter reaches the Tribunal a statement of reasons is measured by findings, the evidence behind them and the explanation, under the Administrative Review Tribunal Act 2024. - Record the date of service from a delivery record, because section 65(4) runs 60 days from service of the notice and not from the date printed on it.

For governance leads

- The power to make a reviewable decision sits with the delegate, and Comcare scheme guidance states that a power assigned to a designated person can only be exercised by that person unless further delegation is expressly authorised. - A missed statutory timeframe does not create a deemed determination or a deemed reviewable decision under the Regulations, so an overdue file still needs a decision and a notice. - The Tribunal generative AI practice direction signed 20 August 2026 requires a person to verify assisted material and bars reliance on a tool to verify its own output, so log the model, the date and what was checked.

SRC Act sections referenced

s38s60s61s62s63s65

Primary sources

workers-compensationsrc-actreviewable-decisionpractical-guideai-governance
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Content disclaimer: This article is for general educational purposes only and does not constitute legal advice, liability determination guidance, or a substitute for professional judgement. Workers compensation decisions must be made by appropriately qualified and authorised persons under the Safety, Rehabilitation and Compensation Act 1988. All AI outputs described in this article require human review before use in any claims management context.