Revised draft reply

Thanks for your enquiry about your desk lamp. The $45 is an assessment fee, not the total repair price. Repairs are quoted after assessment. Saturday visits may be available by appointment, but staff must confirm the booking. No turnaround time is guaranteed, so we cannot promise same-day completion.

A staff member must check:

Whether Harbour Repairs can repair your desk lamp.
Whether a Saturday appointment is available and confirm the booking.
