Use only the fictional inputs below. Use Australian English. Do not use personal memory, connected services or external tools. Do not send, publish or schedule anything.

Draft a reply of at most 100 words using only this FAQ. Answer the question and list anything a staff member must check. Do not promise availability, prices or refunds that the FAQ does not confirm.

FAQ (frequently asked questions):
Harbour Repairs is a fictional service. Opening hours: Monday to Friday, 9 am to 5 pm. Standard assessment fee: $45. Repairs are quoted after assessment. Saturday visits may be available by appointment; staff must confirm the booking. No turnaround time is guaranteed.

Customer enquiry:
Can you fix a desk lamp this Saturday for $45 and have it ready the same day?
